Postage & returns

Free Shipping

For orders in Spain over 30 € you won't be charged any shipping cost. You should receive the parcel within the next 24-48 h (excepting Canary and Balear Islands)

 

 

 

 

Order under 30€Order over 30€
Península4,5 €gratis
Baleares7,5 €4,5 €
Canarias*20 €20 €
Europa12 €12 €

 For shipments to the Canary Islands, the customer must assume the possible customs taxes. These shipments will be made by Correos Expres and the delivery time will be up to 10 business days.

 

 

If your shipping address is in the rest of Europe, your parcel will be sent by standard mail and will arrive in 4 to 6 working days.

All parcels require a signature upon delivery. Once your order is processed, you'll receive a tracking number for the shipping.

If you want to receive a parcel in a country which does not appear on the selection list, please drop us an email to info@lilyandwhite.com and we'll help you.

 

Returns

You may reaturn your order only if it has arrived broken or in bad condition. We'll accept the return of the products only in the case they have not been opened and they still remain in their original packaging.

In the case you have to return a product, please contact us through the email: info@lilyandwhite.com, writing "RETURN" on the subject. Please, do the return in the next 7 days after the reception of the goods, otherwise we wont' be able to accept it.